Privacy Policy

1) Who we are
Innovation Bays, LLC (“Innovation Bays,” “we,” “us,” or “our”) provides information about small‑bay industrial space and related services. This Privacy Policy explains how we collect, use, and share personal information when you visit innovationbays.com, engage with our listings or ads (including on Facebook), or communicate with us by email, phone, forms, or social media.

2) Information we collect
• Contact and identity data: name, company, email, phone, role.
• Leasing interest and preferences: bay size, timing, budget, use type, tenant‑improvement needs.
• Communications and files: messages, LOIs, documents you send us.
• Usage and device data: cookies, IP address, browser type, pages viewed, referral URLs, approximate location; if you arrive via an ad, we may receive campaign and conversion data.
• Social/lead sources: if you contact us through Facebook, Google, or a listing portal (e.g., LoopNet/Crexi), we receive the information you share there per their settings.

3) How we use information
• To respond to inquiries, schedule tours, evaluate fit, and prepare proposals/LOIs and leases.
• To operate, secure, and improve our sites, ads, and communications.
• To conduct basic analytics (e.g., interest by size, timing, geography).
• To comply with legal obligations and enforce agreements.

4) Legal bases (for EEA/UK visitors)
We process personal data where we have a lawful basis, including: contract performance (responding to your requests), legitimate interests (marketing, security, analytics), consent (where required), and legal obligation.

5) How we share information
• Service providers: email/CRM, cloud storage, analytics/ads platforms (e.g., Meta/Facebook, Google), e‑signature, and professional advisors—only to perform services for us.
• Deal counterparties: landlords, lenders, appraisers, inspectors, and contractors as reasonably needed to evaluate a space or complete a transaction you request.
• Legal and safety: to comply with law, respond to lawful requests, and protect rights, property, and safety.
• We do not sell personal information. We may “share” limited identifiers with advertising partners for measurement or cross‑context behavioral advertising. You may opt out as described below.

6) Cookies and analytics/ads
We (and partners) use cookies and similar technologies to run the website, measure traffic, and improve ads. You can control cookies via your browser settings. Where required, we will show a consent banner.

7) Data retention
We keep personal information only as long as needed for the purposes above, and then delete or de‑identify it, unless a longer period is required by law or for legitimate business record‑keeping.

8) Security
We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information. No method of transmission or storage is 100% secure.

9) Your choices and rights
• Email marketing: unsubscribe instructions are in each marketing email. Transactional messages (e.g., replies to your inquiry) will still be sent.
• Opt out of targeted ads (“Do Not Sell or Share”): email privacy@innovationbays.com with the subject “Opt Out.” If you use Facebook/Google, you can also adjust ad preferences in those platforms.
• Access/Correction/Deletion: you can request access to, correction of, or deletion of your personal information by contacting privacy@innovationbays.com. We will verify your request and respond as required by law.

10) State‑specific notices (U.S.)
Residents of states with privacy laws (including California, Colorado, Connecticut, Utah, and Virginia) may have additional rights to access, delete, correct, or opt out of the “sale” or “sharing” of personal information and targeted advertising. To exercise these rights, contact privacy@innovationbays.com. If we deny your request, you may appeal by replying “Appeal” to our response.

11) Children
Our services are not directed to children under 13 (or the age defined by local law), and we do not knowingly collect their personal information.

12) Changes
We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the latest version. Substantial changes will be noted on this page.

13) Contact us
Innovation Bays, LLC
Email: privacy@innovationbays.com